When it comes to managing customer relationships, having the right software in place is crucial. Zoho Bigin is a customer relationship management (CRM) solution designed specifically for small businesses. With its user-friendly interface and powerful features, it’s no wonder that many companies are considering using Zoho Bigin to streamline their sales processes and improve customer satisfaction.
However, before you make a decision, it’s important to understand the pricing structure of Zoho Bigin. In this article, we will explore the different plans offered by Zoho Bigin and discuss the costs associated with each option.
Zoho Bigin Plans
Zoho Bigin offers three different plans: Standard, Professional, and Enterprise. Each plan comes with its own set of features and is tailored to meet the specific needs of businesses of different sizes. Let’s take a closer look at what each plan has to offer.
Standard Plan
The Standard plan is the most basic option offered by Zoho Bigin. It is designed for small businesses that are just starting with CRM or have a limited budget. Despite being the most affordable plan, it still provides essential features that can help businesses manage their customer relationships effectively.
With the Standard plan, you get access to core CRM features such as contact management, deal tracking, and task management. It also includes email integration, so you can easily sync your emails with Zoho Bigin and keep track of all your customer interactions in one place.
Additionally, the Standard plan allows you to create customizable reports and dashboards, giving you valuable insights into your sales pipeline and performance. It also offers integration with popular third-party apps like G Suite and Office 365, enabling you to seamlessly connect Zoho Bigin with your existing tools.
Overall, the Standard plan is a great starting point for small businesses that want to optimize their customer relationship management without breaking the bank.
Professional Plan
If you’re looking for more advanced features and customization options, the Professional plan might be the right choice for you. This plan is suitable for growing businesses that require additional functionality to manage their expanding customer base.
In addition to all the features offered in the Standard plan, the Professional plan provides advanced analytics capabilities. You can create complex reports and analyze your sales data in greater detail, helping you make informed decisions and identify areas for improvement.
The Professional plan also offers automation features, such as workflow rules and macros. These automation tools can save you time and effort by automating repetitive tasks and ensuring consistency in your sales processes.
Furthermore, the Professional plan allows for more customization options. You can create custom modules and fields, tailor the CRM to your specific business needs, and even integrate it with other Zoho applications for a seamless workflow.
Overall, the Professional plan is ideal for businesses that want to take their CRM capabilities to the next level and have more control over their customer management processes.
Enterprise Plan
The Enterprise plan is the most comprehensive and feature-rich option offered by Zoho Bigin. It is designed for larger businesses that require advanced CRM capabilities and extensive customization options.
In addition to all the features provided in the Standard and Professional plans, the Enterprise plan offers more advanced analytics tools. You can create custom dashboards and reports, perform territory management, and gain deep insights into your sales performance.
One of the key features of the Enterprise plan is the ability to create multiple sales pipelines. This can be particularly useful for businesses that operate in different regions or have multiple product lines. You can manage each pipeline separately, allowing for more efficient sales tracking and forecasting.
The Enterprise plan also provides enhanced security features, such as IP restrictions and advanced user access controls. This ensures that your data is protected and only accessible to authorized personnel.
Furthermore, the Enterprise plan offers extensive customization options. You can create custom modules, fields, and buttons to match your unique business requirements. It also provides integration with other Zoho applications and third-party tools, allowing for seamless data flow and collaboration.
Overall, the Enterprise plan is the most suitable option for larger businesses that need advanced CRM capabilities, extensive customization, and enhanced security features.
Pricing Details
Now that we have discussed the different plans offered by Zoho Bigin, let’s delve into the pricing details. The cost of each plan varies depending on the number of users and the billing cycle you choose.
For the Standard plan, the pricing starts at $7 per user, per month when billed annually. If you prefer to be billed monthly, the cost increases to $9 per user, per month. This plan is limited to a maximum of 25,000 records and allows up to 10 users.
For the Professional plan, the pricing starts at $15 per user, per month when billed annually. If you opt for monthly billing, the cost rises to $20 per user, per month. This plan has a maximum record limit of 100,000 and supports up to 25 users.
For the Enterprise plan, the pricing starts at $30 per user, per month when billed annually. If you choose the monthly billing option, the cost goes up to $35 per user, per month. The Enterprise plan has no record limit and supports an unlimited number of users.
It’s worth noting that Zoho offers a 14-day free trial for all plans, allowing you to test the features and functionality before committing to a paid subscription. This is a great opportunity to see if Zoho Bigin is the right fit for your business.
Conclusion
The pricing of Zoho Bigin is structured in a way that caters to businesses of all sizes and budgets. Whether you are a small startup or a large enterprise, there is a plan that can meet your specific CRM needs.
The Standard plan provides essential CRM features at an affordable price, making it a great starting point for small businesses. The Professional plan offers more advanced functionality and customization options, ideal for growing businesses. The Enterprise plan provides the most comprehensive CRM capabilities, extensive customization, and enhanced security features, making it suitable for larger organizations.
When considering the pricing, it’s important to assess your business requirements and choose the plan that aligns with your needs. With a 14-day free trial available, you can explore the features and functionality of Zoho Bigin before making a commitment.
Overall, Zoho Bigin offers a cost-effective CRM solution that can help you streamline your sales processes, improve customer satisfaction, and drive business growth.
